At EasyGo.lk, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our website and services. By accessing EasyGo.lk, you agree to the terms outlined in this policy. 

1. Information We Collect:

1.     a. Personal Information: 

      When you create an account, make a reservation, or contact customer support, we collect information such as your name, email address, contact number, and billing details.

    b. Usage Data: 

We may collect information on how you interact with our website, including pages visited, features used, and other analytical data. 

    c. Device Information: 

We may collect information about the device you use to access our platform, including the device type, operating system, and unique device identifiers. 

2. How We Use Your Information: 

    a. Reservation and Transaction Processing: 

      We use your personal information to process reservations, provide confirmation details, and facilitate transactions. 

   b. Customer Support: 

      Your information helps us respond to your inquiries, provide support, and address any issues you may encounter. 

   c. Improving Services: 

      We analyze usage data to enhance our platform, optimize user experience, and introduce new features. 

   d. Marketing and Communications: 

      With your consent, we may use your contact information to send you promotional materials, updates, and relevant communications. 

3. Information Sharing: 

   a. Third-Party Service Providers: 

      We may share your information with trusted third-party service providers who assist us in delivering our services, processing transactions, or conducting business operations.

   b. Legal Compliance: 

      We may disclose your information to comply with legal obligations, enforce our policies, or respond to legal requests. 

4. Data Security: 

      We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. b. Your payment information is processed securely through trusted payment gateways, and we do not store or have access to your full payment details. 

5. Your Choices: 

   a. Account Information: 

      You can update your account information by logging into your EasyGo.lk account. 

   b. Marketing Communications: 

      You can opt-out of receiving promotional communications by following the instructions in the communication or contacting our customer support. 

6. Cookies: 

      We use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings. 

7. Changes to Privacy Policy: 

      We reserve the right to modify this Privacy Policy at any time. Updates will be posted on our website, and it is your responsibility to review changes periodically. 

8. Contact Us: 

      If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact our customer support team at info@easygo.lk. Thank you for choosing EasyGo.lk. Your trust is essential to us, and we are committed to ensuring the security and privacy of your information.